Delivery Information.

DELIVERY LOCATIONS

We ship nationwide in South Africa. Unfortunately, we do not ship to P.O. boxes. However, we can ship orders directly to your home or business. 

DELIVERY COST

Costs vary based on the shipping location and the weight of your order. Please email customerservice@vicbay-wp.co.za to speak to one of our consultants for a delivery quote.

DELIVERY TIME

Orders not paid or confirmed within 3 days of placing the order will be canceled.

You will be notified of shipping via a shipping confirmation email.

TRACKING

Your order tracking number will be emailed to you directly from the shipping company at the close of the business day.

ON DELIVERY OF GOODS

Please check the received goods against the packing slip within 24 business hours of receiving.

This is especially important if the goods are to be printed, washed, dyed, relabelled, or decorated as picking errors can occur. If you find there is a picking error before the order is printed, we can replace but once the goods are printed, we cannot exchange the goods.

ORDER PICK-UPS

Please allow us at least 4 hours from time of placing your order to collecting. However.